ITS are continuing to work closely with Blackboard to resolve this issue however we don’t have a resolution date at this time. Please note that a number of universities using Blackboard are also affected. Rest assured ITS and Blackboard are treating this matter as a high priority. Further updates will be provided and the modules reactivated once the issue is resolved.
If you have any queries, please contact the Information Technology Services - Service and Support Centre via Telephone: +61 3 992 58888 or www1.rmit.edu.au/its/ithelp.
As part of routine system maintenance, ITS is cleaning-up old and unused Blackboard Collaborate recordings in the system on Friday 21 August 2015.
The Collaborate recordings that will be permanently deleted are:
* Collaborate recordings created prior to 1 July 2013 unless they have been accessed within the past 24 months.
If you would like to retain your Blackboard Collaborate content, please refer to the Blackboard Collaborate Download User Guide for more information on how to download your content to your desktop or local drive.
Once deletions are complete, the content will no longer be available via the Blackboard Learn System. Please contact the Service and Support Centre for further information.